Padmini Dutta Hazarika filed complaint against On Dot Courier Service on Nov 17, 2018
I had sent a package to Tezpur Assam from Noida on the *th of October. More then a month has passed by and they have not delivered the package as yet. The package contained books worth *** and the courier service cost was *** per kg and the weight of the package was around * kg so it had cost me another ₹***, summing the net worth to ****. They have a very poor customer service. Most of the numbers being provided on the online tracking portal do not connect and the people in the head office are also not picking up calls.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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