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Shop clues online shopping - Package not delivered

Kalyanasundaram filed complaint against Shop clues online shopping on Feb 11, 2021

I ordered **.* inch Coconics Enabler Laptop through Shop Clues online shopping site for Rs. ***** on **.**.****. Order ID is *********. On **.**.**** their website shown package was delivered. But, actually we were not received Laptop. On **.**.**** I raised *st complaint on their website (Complaint Number: ********). They closed the complaint on **.**.****. On **.**.**** I raised *nd complaint on their website ( Complaint Number: ********). They closed the complaint on **.**.****. On **.**.**** raised *rd complaint on their website (Complaint Number: ********). They closed the complaint on **.**.**** with the fake proof of delivery. On the account of this from **.**.**** to **.**.**** I felt very stressed. I am unable to get Laptop or Refund. I do not know what to do now. I feel Shop Clues Cheated me.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Shop clues online shopping

4

Total Complaints

3

Total Resolved

75.00%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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