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Zouk bag - Package not delivered yet

Aswathi kn filed complaint against Zouk bag on Oct 20, 2025

Hi,
I have ordered a bag in zouk on *th october **** which os not delivered to me yet, i have escalated this issue many times.. Every day the deliver has been rescheduled and the item is not got delivered... If this is noy deliver on tomorrow i am going to complaint to ombudsman pertaining to kochin area kerala... Your service is really disgusting..of u cant deliver the item pls cancel and provide the money back, i am mentioning my order details below.
Order id- *******
Tracking id-**************
Order of date - *th october ****

Aswathi kn

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Zouk bag

4

Total Complaints

2

Total Resolved

50.00%

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