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SOMYA filed complaint against Zouk bag on May 26, 2026
Dear [Seller/zouk ] Team,
I am writing regarding Order #[Order Number ************] placed on.[may **]
As per your records, the order status shows "Delivered & Received". However, I confirm that I have not received the item till date. I have checked with my building security, neighbors, and the local delivery office, but the package is not there.
Kindly investigate this issue. If you have proof of delivery such as a signed POD, delivery photo, or GPS confirmation, please share it with me for verification.
Since the item was not received, I request you to process a full refund of ₹ to my original payment method within *-* business days.[****]
Order Details for reference:
- Order ID:*******
- Item Name: bhuj rabari women's office bag
- Amount Paid: ₹****
- Delivery Address:SOMYA Raam
Rz-** A Arjun park Near akash hospital new Delhi, delhi -****** SOUTH WEST
India ******
I look forward to your prompt resolution on this matter.
Regards,
[Somy]
[**********]
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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