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Muscleblaze - Package not delivered on time Getting wrong message from xpressbees

Suyash Dubey filed complaint against Muscleblaze on Sep 12, 2023

My product delivery date was **/**/****. Did not receive the package. I called muscleblaze, they informed that the package reached my city on */**/****, but due to heavy rain was not delivered ( which was not that heavy). On **/**/**** I got the message for out of delivery. But did not get the parcel mentioning I was not available. WHICH IS NOT TRUE. Got no call from delivery partner. Getting no contact of delivery partner. Called muscleblaze several time they are not connecting me with delivery office. I am getting same message and call that I was not available hence order is not delivered. I am calling them(muscleblaze) for the same. They are saying it's with the courier service. I paid in advance. Plus the work I do requires a lot of time which is being wasted in these calls. I want them to be responsible atleast

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Muscleblaze

10

Total Complaints

9

Total Resolved

90.00%

Consumer Satisfaction

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