Wakefit Innovation Pvt LTD - Package not Delivered but showing it as delivered

Sravana Kumar Parimi filed complaint against Wakefit Innovation Pvt LTD on Nov 18, 2024

I have ordered a mattress [ShapeSense Orthopedic Classic Memory Foam Mattress, *******] on Oct **th **** on Amazon and in the Amazon portal it was showing it as delivered on Oct **th **** but not delivered as mentioned. I raised a complaint on Oct **th **** on Amazon and as well as with Wakefit customer care. And daily contacting the customer case executives on calls and getting the same response from them as wait a day to get an update but till today no update from them.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Wakefit Innovation Pvt LTD

Total Complaints

Total Resolved

37.50%

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