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Firstcry - Package not delivered but firstcry is showing delivered status

Preeti kaur doley filed complaint against Firstcry on Nov 20, 2020

I ordered one Mustang footed tights pink colour for my daughter on ** october. I was supposed to rcv on * nov but still now i have not received my product. I called them many times and spoke regarding this issue because the product which i ordered i didnt rcv and they are showing it as delivered.. I raised so many complaints regarding this but everytime they tell me to wait for * week but now its almost * month but no response no update regarding this....they are totally unprofessional n rude... Patehtic service ..... When i asked for the refund they cant .... When i told i will complain about it , the reply was please go ahead but we wont refund....

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Firstcry

25

Total Complaints

11

Total Resolved

44.00%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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