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Chapterone Book Store - Package not delivered and store is unresponsive

Carina Miranda filed complaint against Chapterone Book Store on Jan 19, 2021

I ordered two books from them on *th December ****. It even mentioned a *day delivery on their website. I still haven’t received the books and their customer service just stopped replying to my emails. I've requested a cancelation but they claim that they can't do that and have refused to give any reason.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Chapterone Book Store

9

Total Complaints

7

Total Resolved

77.78%

Consumer Satisfaction

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- Mohd Abdulrahim

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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