Facebook Pixel Tracking

Chapterone Book Store - Refund not done

Niveditha filed complaint against Chapterone Book Store on Nov 21, 2022

I ordered some books over a year ago, a few were delivered but others haven't been till now. I reached out to them saying it wasn't delivered so they said they'll refund it in June.. it is November now and all they say is "it will be done please wait the process is slow" I've waited for * months, is that not enough and I've waited over a year for the books to come. Please help me get a refund please.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Chapterone Book Store

9

Total Complaints

7

Total Resolved

77.78%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Neha Gupta on Sep 1, 2023

Chapterone Book Store – Order not delivered for over one year Closed

I placed two order with them in July ** and august ** for * books , they still haven’t delivered * out of them , they don’t reply to the messages or mails and not have they refunded my money. On top of it they keep ...

Saachi raisinghani on Jun 20, 2023

Chapterone Book Store – Not delivered Closed

Ordered books from this app not delivering, no customer care number and no response to mails

Payal Patel on Jun 18, 2023

Chapterone Book Store – No delivery after months of paymentClosed

I made an online purchase of * books from your website in Oct **** for Rs ***. I still haven't received these books even after writing complaints multiple times two times. Even after assuring that the books will be ...

Neha on Nov 24, 2022

Chapterone Book Store – Package not delivered Closed

I have ordered 'Love hypothesis' on ** Nov **** they received the payment but my order is under processing from two days there is no updates regarding package delivery they didn't tell me the final date when they wi...

Shweta Jayaraman on Mar 1, 2021

Chapterone Book Store – Books not deliveredClosed

I ordered * books on Dec **, ****. Still have not received the books. The Customer service is pathetic.