Rust Orange - Package not delivered and refund not processed

R SAINITYA filed complaint against Rust Orange on Dec 21, 2017

I ordered a sari on November * ****. My order number is #******. I paid a sum of ****. Weeks passed by and the product was not delivered and they gave lame excuses. More than a month passed by and I still did not receive my product and they do not respond to my emails at all. The company has apparently cheated a lot of people, this I concurred upon seeing a lot of complaints on the internet. They provide no contact number, tracking details or a proper address. The sum paid is huge. Kindly help.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Rust Orange

Total Complaints

Total Resolved

57.89%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Shivani on Mar 15, 2022

Rust Orange – Material is not good in one washed it got faded and distinct smellClosed

I ordered a split colour kuti at rs **** I recieved after one week . I couldn't wear once firstly when I got this kurti I washed when I washed it got distinct petrol type smell and colours was faded in only one was...

Anju on Jul 20, 2020

Rust Orange – Not refundingClosed

I have purchased one dress but any how i did'nt like it. fitting is not perfect for me and the quality which was shown in image and the quality i got is very diffferent. I mail them to take it back but i got reply m...

Neha Vyas on Jul 15, 2020

Rust Orange – RefundClosed

I have returned two dress of order placed on March ** **** (ROD*****). It’s been months they have also taken the dresses and not refunding the amount through any source. I have mailed them many times but no respons...

Sunil Parmar on Dec 27, 2019

Rust Orange – Rust Orange Order was not placedClosed

I have placed an order on **/*/**** and I received the mail regarding the successful transaction for the same. Since I didn’t received any message or mail regarding the order, I contacted the rustorange support desk...

Naina Jain on Sep 18, 2019

Rust Orange – Rudeness of the customer care representativeClosed

Please be aware of placing orders with this company. They seem to be very unprofessional and have no courtesy against their customers. I had placed an order on **th of august for two kurtis with cod. My order no is...