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Younique Store Instagram - Package not delivered and didn t get the refund they offered after cancelling the order

Aiswarya Lekshmi filed complaint against Younique Store Instagram on May 2, 2023

I have ordered a kurti fromYounique store page in Instagram on **-**-****. I payed ****/-INR to them through the QR code given bye them.They said expect delivery in **-** days. They have not given any tracking link. I have been messaging them constantly asking about the delay in delivery. They are not at all responding to my messages.on April *th they replied me and I said I want to cancel my order. They agreed and asked my bank details. I have given it properly. They said it will take * days to credit. But I didn't get it even after * weeks. I have been messaging them for almost all the days. They never replied. I didn't get the refund yet. They are not even ready to see the messages.No response at all.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Younique Store Instagram

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

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