Facebook Pixel Tracking

Flipkart Big Billion Days Sale - Package not delivered and cancelled by their end

Anupam Kumar filed complaint against Flipkart Big Billion Days Sale on Oct 12, 2019

I have ordered Samsung washing machine with flipkart in big billion sale using my credit card on **th Sep ****. They accepted my order and expected date of delivery was *th of October. When I didn't received it on *th oct I called Flipkart customer care on *th of oct to raise a complaint. They gave a excuse that because of big billion sale they have a lot of order so there is a delay. They urge me to have patience and assured me that my product will be deliver. They gave me a resolution date that is **th of Oct. I didn't get a single call from flipkart till **th oct evening. Then again I called customer care, they said that ' no worries you will get call today', which i didn't got. On **th of oct I got message that my order is cancelled and they will pay the refund.
My concern is that if they cancle the order in the initial phase, then i can book that from other e-commerce website at same price because of sale period. But now same product is available on high rate. Second thing is that i had bought it from my credit card whose bill generation date is *th of every month and i use to pay the amount on very same day. So i have paid the cc bill now I have to do unnecessary shopping to utilise that amount. And the use my money for more then ** days and now returning to my account. Don't take it as a single complaint, for example if flipkart do this with min *** people. It means the block their money for at least ** days and the amount is in million. If they invest that amount in share market also for that period, they will earn alot. And more over they are taking customers as fore granted. So I decide to raise my voice against there monopoly and atrocities. Please help.
Thanks,
Anupam Kumar

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Flipkart Big Billion Days Sale

3

Total Complaints

2

Total Resolved

66.67%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Vimal Yadav on Oct 1, 2022

Flipkart Big Billion Days Sale – i will go wherever i have to go against flipkart for my rightsClosed

Flipkart has started cheating with its customers. I bought an iPhone ** on the night of **nd, when Flipkart's Big Billion Days sale started, in which it was written that this phone will be delivered to you on the **...

Lalit on Nov 13, 2021

Flipkart Big Billion Days Sale – Cancel my order but not received my refundClosed

I will order airpods on flipkart big billion company will cancel my order and not refunded my amount but flipkart coustmer care not refunded my amound i will send my bank details further but gave me a reslution i m ...