Smytten - Package not delivered

Soni singh filed complaint against Smytten on Oct 1, 2020

I ordered trial products from smytten dated **/*/**** and they mailed me to inform that your order has been delivered. And yet I haven't received any delivery . I talked to them and inform them that I haven't got any delivery today nor I have received any call from your delivery service regarding this. But they told me to ask my neighbors if they've received my parcel on behalf of me. Why'd anyone will receive my parcel on behalf of me when my whole family was present at home.
I email them everyday , asking if your are going to refund me or allot me new products but they say one thing only ( WE ARE TRYING TO SOLVE YOUR QUERY . REST ASSURED) .but I don't think they're doing anything because they don't care.

I am very unhappy with their service :(

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Smytten

Total Complaints

Total Resolved

63.86%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Saee mandavkar on Dec 26, 2024

Smytten – Refund not received Closed

I have canceled a order from smytten and it is showing that refund is processed but i have not received it in my account

Shweta Singh on Nov 14, 2024

Smytten – Less products delievered than ordered Closed

I've ordered * products from smytten and I've only received * of them along with the other products I've ordered When i raised a ticket on the app itself they told me to wait and on keeping me waiting they said to...

Sonal Parihar on Sep 11, 2024

Smytten – Neither delivering the product nor refunding the money Closed

Neither they are shipping the product nor cancelling it and not even letting me cancel it from my end and thus my money is stuck as it was a prepaid order

Rasitha on May 31, 2024

Smytten – Refund issue Closed

I ordered smytten trial pack at **th April ****. And prepaid my amount through google pay.Unfortunately I cancelled my order same day . I didn't get my refund

Deesha Mehta on May 9, 2024

Smytten – My Products are not delivered Sent Damaged Product Closed

Symtten for their unsatisfactory handling of my recent purchase, order #*******. Despite numerous attempts to resolve the issue, I have been met with inadequate responses and unacceptable resolutions. I received t...