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Om Chaturvedi filed complaint against The craze in on Jul 20, 2026
The company has completely failed to deliver the items within their promised timeframe. Furthermore, they have cut off all communication. The last correspondence received from their support email (support@thecraze.in) was on * July ****. Since then, I have sent multiple follow-up emails tracking my order, but the merchant has completely ghosted me.
This is a clear case of online retail fraud, as multiple consumers online have reported the exact same behavior from this entity.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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