Nikhil Gujrathi filed complaint against The craze in on Apr 17, 2026
I placed an order on thecraze.in on **st March **** for INR **** (Order ID: CRIN*****).
Due to delayed delivery, I requested cancellation more than ** days ago. However, the company has neither cancelled my order nor issued any refund. They have also stopped responding to my emails despite multiple follow-ups.
This is a clear case of deficiency in service and unfair trade practice, as my money is being held without delivering the product or processing the refund.
I have already sent a final notice email and raised a UPI dispute via Paytm, but no resolution has been provided.
I request immediate cancellation of my order and a full refund of INR ****.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Order was placed a month ago, have been following up for a while now, no response despite claims of **x* customer service. The order was urgent so I had placed well in advance with confirmation email of order placem...
I liked a bag on the craze.com . On **th Sept After payment i got an order number CRIN***** on the website but after that there was no communication. I wrote mails on support@thecraze.in but got no response . On t...
The company has completely failed to deliver the items within their promised timeframe. Furthermore, they have cut off all communication. The last correspondence received from their support email (support@thecraze.i...
I had ordered a punching bag on **th feb **** and paid an amount of ₹****/- on that date but still not received the product. I sent many mails to mail ID support@thecraze.in but till now no they did not responding. ...