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Maccaron - Package not delivered

Venya v filed complaint against Maccaron on Mar 22, 2026

I placed a prepaid order on Maccaron Beauty . The order was marked as delivered on ** March **** via BlueDart , but I did not receive the package.
I checked with hostel security, neighbours, and surrounding area, but no one received the parcel.
I tried contacting Maccaron customer care multiple times via email and support, but there has been no response from their side.
I request the company to provide Proof of Delivery (POD) with signature and delivery details. If they cannot provide proof, I request a full refund or replacement of my order.
Kindly resolve this issue as soon as possible.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Maccaron

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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