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Anusmriti Pradhan filed complaint against Maccaron on Nov 20, 2023
I ordered an item from Maccaron App on **th Oct ** and paid the amount of ****. Submitted my KYC document and also got a reply stating it has been cleared. The app shows the delivery date as */**/** however I have still not received it. I sent numerous emails asking them the whereabouts but of no use. I sent an email asking them to cancel and refund as I was tired of waiting and they replied saying it can’t be cancelled but again after few days I checked the Maccaron app and the status of the order is cancelled and I was not even informed about it and I have not received my money back. I am so tired of writing to them now, there is no number also provided where we could call and ask. I’m just so sick of them. I just want my money back.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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