Jishnu Praveen filed complaint against The Case Factory India on Oct 14, 2025
I have ordered * cases from case factory and its been weeks now and I haven’t got any updates from there side.The customer care doesn’t exist.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I ordered three cases * days ago yesterday it said that it reached my house when I tracked the location but it hasn't come yet
I received the product and unfortunately, the experience has been quite disappointing. The case has a clear fitting issue in my iphone ** pro and iphone ** it does not properly align with the camera cutout and edge...
My order is S****** from The Case Factory India which i ordered on **th April **** but no further processing have been done no messages came like order placed or shipped or anything and i already mailed them there c...
paid full amount to the company for my order of *+* (* total ) phone cases & then haven't been able to log in , nor get any update , it's been over ** days & the delivery seems to be out of picture . feels like i hv...
Respected Sir/Madam, I am writing to lodge a formal complaint against The Case Factory India (website: https://casefactory.co.in) regarding a prepaid order that was never delivered. I placed an order for a mobil...