Loading...
Sajid koova filed complaint against Footballmonk on Sep 2, 2025
I placed an order (Order ID: ******) on **th August **** at Footballmonk for ₹***. Immediately after payment, I cancelled the order and received an official email confirmation of cancellation.
However, despite this:
The order status on their website still shows “Pending.”
The courier partner even sent me a message that the order is ready to be shipped.
I have not received my refund of ₹*** to date.
Multiple emails sent to Footballmonk support have gone unanswered.
This delay is unacceptable. I cancelled the order well within the allowed time, and as per standard e-commerce practices, the refund should have been initiated immediately.
Relief Sought:
*. Immediate refund of ₹*** to my original payment method, along with refund confirmation and the Refund Reference Number (RRN/UTR) for tracking.
*. Alternatively, if refund is not possible, the product should be delivered promptly without further delay.
*. Compensation for the inconvenience caused due to Footballmonk’s negligence and lack of response.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
More than a month since placing order company has not delivered goods
I have ordered * jerseys from football monk on **th of July And I am posting this complain on **th July it is a prepaid order There is no tracking option available and my order is stuck in processing It really...
I have ordered a Real Madrid jersey from footballmonk about two months ago and is still not delivered It was dispatched two times but cancelled by shiprocket And is still currently showing processing on their r...
DO NOT MAKE THE SAME MISTAKE I DID. Based on my experience, Football Monk is an unreliable and untrustworthy company that you should avoid at all costs. They have caused me significant frustration, wasted my time, a...
I have initiated return for * footballmonk.in jersey on * apr **** and Shiprocket return completed on ** april orderid: R_******, tracking id: **************. But there is no refund or communication. Please can you ...