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Savana by Urbanic - Package not delivered

Chahak Nahar filed complaint against Savana by Urbanic on Aug 30, 2025

I placed an order for this item on **th August, ****. prepaid via Google pay and there have been no updates from savana. it's **th August today, way longer the standard delivery time as promised by them on the purchase window. this is utterly unethical and irresponsible behaviour on the company's behalf. the tracking window shows "ready to send to dispatch centre" dated **th August ****. there have been no updates/ progress in **+ days. This completely ruins the purpose of ordering the item in the first place because i needed it for an event.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Savana by Urbanic

71

Total Complaints

52

Total Resolved

73.24%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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