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Ferns Petals - Package not delivered

Deepta Barua filed complaint against Ferns Petals on Dec 8, 2024

I ordered a wedding gift for my friend's wedding, it was supposed to be delivered by *th December **** but it hasn't been delivered yet.
No one gave me a proper confirmation to when the order will be delivered or what will happen if it isn't delivered.
I feel like I have been cheated out of my money and not only that the helpline chat and customer care executives stopped replying to me in the middle of the call.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ferns Petals

8

Total Complaints

4

Total Resolved

50.00%

Consumer Satisfaction

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