Flipkart Internet Private Limited - Package not Delivered

I am writing to formally raise a complaint regarding a recent issue with an order I placed through Flipkart, and I would like to seek appropriate resolution through the Consumer Court.
The delivery was marked as out for delivery at **:** AM on **/**/****, and I was waiting to receive my order. Despite my efforts to track the order and connect with the logistics team, their contact was unreachable. Concerned, I reached out to Flipkart’s customer support, who assured me that the parcel would be delivered soon.
However, later in the day, I received a message stating that the logistics team attempted delivery but claimed that I refused to accept the parcel. This is false, as no delivery agent visited my address, and I did not receive any phone call or request for the delivery OTP, which is mandatory for completing the process. To my surprise, Flipkart proceeded to cancel my order, citing the reason that I refused to accept the product.
This has caused me significant inconvenience, stress, and disruption to my work, as I had to repeatedly contact Flipkart for assistance without receiving a satisfactory resolution. I believe this situation reflects gross negligence on the part of Flipkart and their logistics team
My concerns are as follows:
The delivery attempt was falsely marked as failed without any attempt to deliver the product.
The cancellation of my order was unjustified and done without my consent.
The mental stress and disruption caused by this issue have negatively affected my work and well-being.
Request for Resolution: I kindly request the Consumer Court to:
Investigate the conduct of Flipkart and their logistics partner in this matter.
Ensure that I am allowed to place a new order for the same product with Flipkart, at the difference in amount, as the prices may have changed.
Award compensation for the mental stress and inconvenience caused by this ordeal.
I look forward to your support in addressing this grievance and ensuring that such practices do not occur in the future.
Thank you for your attention to this matter.