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Nyka Beauty - Package not delivered

Shilpi Roy filed complaint against Nyka Beauty on Jul 27, 2024

Am a victim of nykaa, I have placed an order last Saturday **/**, as on weekdays I have office and I leave at *pm for the same I tried to connect with the delivery agent didn't pick up this I connected with nykaa chat informed that I want the order by *pm or on Saturday, nykaa confirmed me that I will receive it by *pm but I didn't! I rescheduled it for Saturday from the app and confirmed again whether it will be delivered on Saturday nykaa again gave false confirmation and today I see it's been returned!!! Contacted with nykaa extremely useless with no help asked for compensation said they can't rude behaviour!!!

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Nyka Beauty

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

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