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DTDC COURIER - Package misplaced and not answering

Kashyap shah filed complaint against DTDC COURIER on Aug 10, 2021

i have booked this parcel on **/**/**** for haridwar from ahmedabad . this parcel instead of haridwar has been sent to chennai from your side after reaching chennai there is not a single update from your side regarding parcel , this parcel value is ***** . we have so many time contacted at booking office but there is no update from them also . we have contacted mr lokesh who is branch manager ( where we have booked material. mo : *********** ) so many times after date of booking . he is also not responding to any of our query and not answering our calls now for so many days . this very careless and also embrassing for us as this our first time deal with customer .

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Complaint Status

Resolution Demanded:

Damages for loss and agony

DTDC COURIER

43

Total Complaints

15

Total Resolved

34.88%

Consumer Satisfaction

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