Professional Courier - Package is not received

Subject: Urgent Complaint – Consignment JPR********* Not Delivered Yet

To,
The Customer Care Team,
The Professional Couriers

Dear Sir/Madam,

I am writing to lodge a complaint regarding the non-delivery of my consignment with Tracking/Consignment Number: JPR*********.

As per your tracking portal, the latest status shows “Despatched to CHANDANNAGAR” on October **, ****, at **:** hrs, but even as of November *, ****, the parcel has still not been delivered to the destination.

The detailed tracking history shows that the parcel has already reached Kolkata and was forwarded to Chandannagar, yet there has been no further update or delivery confirmation. It has been over ten days since dispatch, which is far beyond the expected delivery time for this route.

Please look into this matter urgently and provide a clear update on:

*. The current location/status of the consignment.


*. The expected date of delivery.


*. The reason for the delay.



This delay is causing significant inconvenience, and I request that immediate action be taken to ensure delivery at the earliest.

Kindly acknowledge this complaint and provide a resolution or delivery confirmation at the earliest possible time.

Consignment Details:

Consignment No.: JPR*********

Destination: Chandannagar, West Bengal

Booked From: Jaipur

Current Status (as per tracking): Despatched to Chandannagar (since ** Oct ****)

Enquiry Date: ** Nov ****