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The Souled Store - Package delivered in very poor manner

Sagarika Ghumekar filed complaint against The Souled Store on Jul 7, 2023

I got this package after five is when it is out for delivery. The delivery boy came and gave me the package but it was already opened and torn and all wet also the T-shirt inside it was in a bad condition. It was totally wet and dirty. Then asked the delivery person to take it back. He refused and said to exchange it, or return it but I couldn’t see it was delivered in the app

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

The Souled Store

8

Total Complaints

5

Total Resolved

62.50%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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