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Deep filed complaint against Ola Cab Kolkata on Mar 3, 2020
Very bad experience with Ola, huge difference in the fare which was shown before booking the ride as compare to after completion the ride, even no changes in the route, fare increased by *times (Even not justified fare, charged per km RS.**). I've raised complaints many times over mail, call, but still not get satisfactory answer from them. What is the pricing policy for ola, no clarity on higher charges reason, no supporting data such as higher demand, if demand increase WHETHER ANY COST HAS BEEN INCREASED FOR OLA!!! HOW!!!! WHY NO TRANSPARENT POLICY, WHY NO CAPPING, WHY FARE CHANGED AFTER TAKING RIDE BY * TIMES, WHO WILL BE RESPONSIBLE FOR MID-NIGHT HARRASEMENT AFTER **.**AM.....COST AUDIT IS REQUIRED VERY MUCH, NOT TOLERABLE ANYHOW....REQUESTING GOVERNMENT TO TAKE PROPER ACTION ON THIS ISSUE.....
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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