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Anvesh filed complaint against Pepperfry.com on Jan 7, 2021
i have ordered a king size bed from pepperfry.com along with that only i have ordered mattress with the size of (*******inchs).They have mentioned the specifications as *******inchs, but they have not mentioned as * mattresses. but i have calculated the size myself according to * mattresses and ordered *******inch. But to my surprise the compatible size is *******inchs. now as i raised the complaint for this. they wants us to pay the courier charges for returning the present mattress with us. when we said no they said they can go ahead without our ok with extra charges which we have to bear.
and i am not willing to pay the extra charges for the their fault.
regards
Anvesh
**********
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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