Loading...
Chandana C filed complaint against Zouk on May 18, 2025
I placed an order (#*******) for two products on May *th, ****, and completed full payment. As of May **th, the order was still not shipped. After several follow-ups, I was informed that there were technical issues and offered a **% discount. I opted to cancel the order and requested a full refund.
The cancellation was confirmed on May **th, and I was told the refund would be processed within **–** working hours. However, I have not received any refund confirmation or the refunded amount even after * days. This has caused a lot of inconvenience and reflects poor service.
I am seeking a full refund with no deductions and appropriate compensation for the delay and lack of communication.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I have ordered a kolkata Nouveau classic daypack on June *nd ****... They have dispatched the product so soon from their courier partner Sea turtle pvt limited, from (bhiwandi Maharashtra) through Amazon shipping......