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VARUN KAFLEY filed complaint against Lenskart Vincent chase on Mar 30, 2021
Hi There,
I have placed an order successfully for two sunglasses at Tollygunge Store of Lenskart but unfortunately the representatives of the store uploaded wrong eyepower. I tired informing them regarding the same but unfortunately they cancelled my order and did not refund me the money. I called customer care number but they were very rude and connected my call in conference with the store and used very unprofessional language. The Customer care executive even warned me not to raise complain against anyone. Since I have been facing issues for long time, I want lenskart to refund me the money along with the compensation amount of Rs. **,***/-
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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