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Lenskart Vincent chase - Frame is not good

Baba Shankar S n filed complaint against Lenskart Vincent chase on Mar 3, 2021

I purchase * spectacles from lenskart one was fine. In he other one the edge connecting * sides of spectacles,the right side is bent up than left side. It looks very ugly and I visited the store and informed them. They often go inside the room and somewhat bend them and asks me to try again .even after many attempts it didn't suit and they are saying that my nose is not in shape so it looks like that. The staff took the frame hope this time I will get a good frame.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Lenskart Vincent chase

5

Total Complaints

3

Total Resolved

60.00%

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