Flipkart - Order not delivered

Sensei Karunakaran filed complaint against Flipkart on Jun 24, 2020

Purchase item not delivered
I have ordered a Realme *i (Aqua Blue, **GB) Mobile in Flipkart on **rd March **** with order ID-OD****************** and paid the amount through a card.
I converted the amount in EMI to the bank.
From next day the Lock down has issued from Gov.
I have not disturbed them,
They inform about the
first date of Mobile delivery on **th March ****
Then it will change to **th May ****
Again it will change to **th May ****
Next it will change to *th June ****

After *th June ****, i have realized all the online shopping are delivering the products of Mobiles & Computer to customer as essential.

Today received a SMS about the refund is processed without any information & my permission.

I have paid the amount along with the interest to the bank for the past months after the order.

I need compensation or my product what i ordered. They are not come in phone to discuss about this thing.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Flipkart

3769

Total Complaints

1612

Total Resolved

42.77%

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