Spaces Therapy - Order not delivered

I placed an order for sofa on **th February **** and payment went successfully. I got the following message from order@spaces-therapy.in Thank You For Your Order Allan Isaac Irikefe, Your Order No.*************.
Modern Leatherette Sectional Sofa with recline support Beige/Brown
Amount paid: Rs **,***
Free Flat Shipping (**, Mar ****)
I contacted the person handling the contact the customer care, they also confirmed the order and mentioned that my order is under process that it will be delivered on February *th.
But till now February **th the order has not yet delivered and now they blocked my number as well since *.** am *th February.
Please find the contact details below.
Instant Whatsup chat support no is; **********.
This same number is on the spaces-therapy.in
MY CONTACT AND DELIVERY ADDRESS BELLOW.
Allan Isaac Irikefe
Ground floor, No. **, Serenity layout, Shaidi Sai Nagar, Hegde Nagar, Behind Garden City Supermarket.
Phone : **********
Email :isaackefe**@gmail.com
Is this how you do your business? Kindly look into my complain and do the needful and save your company's name from further embarrassment.
Thank you.