Chetak 3503 - order not delivered

Dear Bajaj Chetak Support Team,

I am extremely disappointed and mentally disturbed due to the unfair cancellation of my Bajaj Chetak **** order booked through Flipkart on * May ****.

Your seller and Flipkart kept my order active for many days and repeatedly assured me about delivery. I was informed that my scooter would be delivered by ** May ****. After making me wait for so long, suddenly the order was cancelled without my permission and refund was initiated automatically.

I never requested cancellation.

This is completely unacceptable.

I strongly believe the order was cancelled only because I purchased the scooter at a discounted price using a bank credit card offer. If the scooter was unavailable, then why was the order confirmed and kept active for weeks?

Because of your mistake:

I lost the benefit of the discounted deal

My valuable time was wasted

I suffered mental harassment and frustration

My trust in Bajaj Chetak and Flipkart has been seriously damaged


This is clearly unfair trade practice and deficiency in service.

My clear demand is:

Either provide me the Bajaj Chetak **** scooter at the same confirmed booking price immediately, or provide proper compensation/free upgrade because this cancellation happened due to your internal failure and negligence.

I am not responsible for the seller’s or platform’s mistake.
As a customer, I completed payment successfully and waited patiently as instructed.

If this matter is not resolved urgently, I will proceed with:

National Consumer Helpline complaint

Consumer Court case (e-Daakhil)

Social media escalation

Public review complaints against the seller and platform


Order Details:

Product: Bajaj Chetak ****

Platform: Flipkart

Order Date: * May ****

Order ID: OD******************

Mobile Number: **********


I expect an urgent resolution and delivery arrangement at the committed price.

Regards,
Maulik Solanki
BHUJ
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