Loading...
Ankith Jayakumar filed complaint against Ditch the Guilt Nepenthe Coffee and Chocolates Private Limited on Apr 3, 2026
I placed an order for on ** February **** from Ditch The Guilt and made full payment of ₹*** at the time of purchase.
The order included * items (protein chocolates and brownies) and was intended as a time-sensitive gift.
However, upon checking the shipment status, I found that the order has been marked as “Cancelled” on ** March **** without any prior notice, consent, or explanation.
Despite successful payment and order confirmation, the company has:
*. Failed to deliver the order
*. Cancelled it unilaterally
*. Not issued any refund
*. Not provided any proper communication or resolution
I have already contacted the company requesting urgent clarification and resolution, but there has been response whatsoever.
This constitutes deficiency in service and unfair trade practice, as the company has accepted payment but failed to fulfill its obligation.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I ordered some chocolates from Ditch the Guilt Nepenthe Coffee and Chocolates Private Limited, worth *** rupees on ** April, **** at **:**:** PM IST, but I didn't get any information about shipping and no callback f...
I have ordered * brownies on January **th ****, but I did not receive them till today (*th April ****)
Fraudulent Trade Practice: Refusal to Cancel Order and Bouncing SupI am filing this complaint against Ditch the Guilt (Nepenthe Coffee and Chocolates Pvt Ltd) for Order #***** due to fraudulent trade practices and d...
On February *, ****, I placed prepaid Order #***** on the Ditch The Guilt website (ditchtheguilt.fit) for ₹*,***, paid via UPI. Order confirmation was received the same day. On February **, ****, the seller generat...
I placed an order with Ditch the Guilt on * February (Order #*****), which was prepaid at the time of purchase. As of today, ** March, I have still not received the product, and there has been no update regarding sh...