Flipkart - Order not delivered

Haridarshan Singh
***A , UNA Enclave, Mayur Vihar Phase *, Delhi
******
**********

**th Feb ****

To,
The Customer Service Manager
Flipkart Internet Pvt. Ltd.
Bengaluru, Karnataka - ******
India

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding an issue with my recent order placed on Flipkart. The details of my order are as follows:

Order ID: OD******************
Product Name: Kilos Basket ** items
Order Date: *th Feb ****
Expected Delivery Date: ** Feb ****
Despite multiple follow-ups, my order has not been delivered even after the expected delivery date has passed. Additionally, I attempted to cancel the order due to the delay, but my cancellation request was denied. This has caused me significant inconvenience and frustration.

I have already contacted customer support multiple times, but I have not received a satisfactory response or resolution. Since the delay is from Flipkart’s end, I should have the right to cancel the order and receive a full refund.

I request you to either expedite the delivery immediately or allow me to cancel the order and process my refund at the earliest. Failing this, I will be compelled to escalate the matter to the appropriate consumer grievance authorities.

I hope for a prompt resolution of this issue. Kindly update me regarding the status at the earliest.

Regards,
Haridarshan Singh
**********