Ajay Kumar filed complaint against Mi.com on Mar 23, 2019
I ordered the following two items from mi.com on **th March ****. By mistake, I put the wrong contact number while placing an order. A single digit gets wrong. But all other details like my address, email was correct.
* India Standard Adapter (Qualcomm QC *.* certified)
* Mi *-in-* USB Cable White. On **th, March I got an email from mi.com that my order has successfully delivered. It was a fake status I didn't receive any order.
On **th march registered a complaint on Mi customer care and got to know I have put the wrong number but still I asked them how they can send me to order delivered status if they are not able to contact me. They registered the complaint and assured me that I will get a call after * hours and I also corrected my contact number and give my alternate contact number. But I didn't get any call for ** hours then I call them again and asked status for my complaint then they said your complaint has been closed from our side as we are not able to contact you on your number then again tried on my wrong number. I was shocked the previous executive didn't update my contact number. They again registered a new complaint with the correct number and assured me that I will get a call in next * or * hours. But didn't get any call again. I again contacted them *rd time and got to know they still didn't update my contact number and still have the excuse of the wrong number, even I dropped an email not get the response on email. Then the *th time I called and the executive said you will get a call next day now and its **rd March now and I didn't get any solution yet. This a very poor service MI is giving to customers. Even taking casual on such serious issues. It is a fraud and I have lost my money, felt so much inconvenience and so much time lost (As I am working on an hourly basis so it is also equal to money loss).

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Package is not being delivered. Status says OFD lock applied. Package is currently in my city, I ordered a charger from mi.com with tracking number ********** and Order number ****************. It was a prepaid orde...
I ordered led tv from mi.com on **/**/****, and the order get cancelled on **/**/****, the company said that after the order reaches their warehouse, they will issue the refund of rs *****, but till **/**/****, the ...
Regarding mi order I’d **************** that not delivered to me.and now after **-** days passed I don’t have received my refund yet.after calling multiple times they are saying escalated their case already.please ...
Sir maine mi.com Ko khuch purchase kiye payment Google pay se kiye bank se amount debited ho giya mi.com wala bol Rahe hai mere paas koi transaction nhi hua toh mera paisa kaha giya Google Pay wale Bolte hai paymen...
I ordered U shaped pillow from MI.com. But I received a flat shaped pillow, not the U shaped. Also not comfortable. I need my money back as MI sent the wrong product and I am not satisfied with it.