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Dunzo bangalore - order not delivered

vinay naidu filed complaint against Dunzo bangalore on Mar 6, 2023

i have ordered some products in dunzo the delivery person came to deliver but my phone is silent after ** min i saw the missed calls then the messege as order delivered i have contacted dunzo team they gave me the delivery person number i have contacted him he is telling how many times i called u and i told sorry i kept my phone in silent i* told him to redeliver the order
but he is telling i called u u r not picked the call in the street there was someone standing i asked him is this urs they told yes its mine then i gave the order to them how is it possile without checking my name i have contacted dunzo support team but no response from their side do i filing the complaint

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Dunzo bangalore

20

Total Complaints

17

Total Resolved

85.00%

Consumer Satisfaction

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