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Rediff Shopping - Different item delivered

Khushboo Raj Vansh filed complaint against Rediff Shopping on Apr 20, 2018

I have ordered for Picturepedia(Hard Cover Book), costs around ***rs. But the item received was a story book costs Rs.**. I have called rediff customer support multiple times for resolution. Also emailed them several times. Each time a new person answers with a different question. And they will promise will provide resolution in **hrs. But days are passing no updates yet. How I get my money back. Seems like the seller is cheating customers. Also poor customer support from Rediff. The customer care agents are too irresponsible, they not even check the emails we sent. Please provide a resolution for my issue.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Rediff Shopping

4

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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