Flipkart - order not delivered 15 days passed request for cancellation escalation

Dear Sir/Madam,

I am writing to express my strong dissatisfaction regarding my recent order placed on Flipkart. It has already been more than ** days since I placed the order, yet the product has not been delivered. This level of delay is completely unacceptable.

Despite waiting patiently, there has been no proper update or resolution provided from your side. Due to this unreasonable delay, I hereby request you to cancel my order immediately and initiate a full refund without any further delay.

Additionally, I request that this matter be escalated to the higher authority for immediate attention. Such service issues not only cause inconvenience but also impact customer trust. If this issue is not resolved promptly, I will be compelled to raise a formal complaint through consumer forums.

Kindly treat this matter as urgent and confirm the cancellation and refund status at the earliest.

Order Details:

Order ID: OD******************

Date of Order: **/**/****

Looking forward to your immediate response.

Regards,
Subrat Kr.Nayak
Mob:**********