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Rees52 - Order not deliverd and Status is unknown

Konduru Nithin filed complaint against Rees** on Aug 23, 2022

In order to expedite delivery of a kit (ESW CSE Course Kit- KT****), I paid an extra $*** for express shipping. According to the website, I should have it in * to * days. However, ** days have passed and I still haven't received the kit. When I tried contacting customer service, they didn't even pick up. It has been displaying the same thing to me for ** days. I addressed them about cancelling and getting a refund because I was sick of waiting for the purchased kit, but they aren't even replying my emails or calls, so I don't know where my order is right now. My **-day time period was wasted, and I didn't get my money returned.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Rees52

7

Total Complaints

3

Total Resolved

42.86%

Consumer Satisfaction

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