Facebook Pixel Tracking

Pizza Hut - Order never received

Erika Duran filed complaint against Pizza Hut on Apr 1, 2018

I placed an online order, an hour after I placed it I decided to call. After the *rd call they answered me. I asked for my status and the lady (Aisha) told me she had no orders. If I was talking about delivery and I told her yes. She told me she was pretty sure she called me to tell me they cancelled my order. I did not receive a text, call or email. She reassured me she did call me. However I did not receive anything. I asked to talk to a manager and they handed be to Gary. He told me my order was cancelled due to the fact that they had not had a driver for * hours. What I’m mostly upset is that I was not notified in any source of way.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Pizza Hut

86

Total Complaints

58

Total Resolved

67.44%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Bhargav on Oct 27, 2024

Pizza Hut  – Money Deducted No Order Given Closed

I have given online order of pizza hut money is also deducted but it's not showing in app when I called customer care service they said I should wait for *-* business days for refund. Money gone no food it's not my ...

Amarshakti on Oct 12, 2024

Pizza Hut  – Food not delivered Closed

Shitty system no delivery since I ordered even after *hrs nor anyone in customer care responded later on raising complain got call from store manager he told that he will get it delivered later on he never got it de...

Vivek on May 23, 2024

Pizza Hut  – Burn pizza and pastaClosed

The pizza was burnt and the pasta was also burnt and the taste was dirty. I don't have any pictures, I threw all that food in the dustbin.

Souryadipta Majumdar on May 21, 2024

Pizza Hut – Prepaid Pizza was delivered 2 hours late and cold coldClosed

Ordered chicken supreme pizza, and the order came ** minutes late. The payment was prepaid through UPI, an amount of *** rupees. According to the application, the pizza was prepared and kept for delivery for about *...

Romario Tom on May 21, 2024

Pizza Hut  – Got the bill but no PizzaClosed

I had a coupon code for Rupees ***. I had asked them to check it if the same is valid. But they said it is having insufficient balance. So I thought my friend might had used it and I came back home. On the way I rec...