Dominos India - Order delivery denied

Dear Team

I was writing this mail to share my bad experience from Dominos Rajpura. I am Ishwinder Singh (**********) from Delhi. Yesterday morning i was travelling from Amritsar to Delhi via train. I ordered pizza from dominos around **:** AM via IRCTC and choose order delivery at Rajpura junction at **:** pm. At **:** i received the call from dominos staff Ms Harpreet Kaur, she denied to deliver order and giving such a illogical excuses that oven was not working it will take one and half hour to repair and second reason she gave me that raining over the field so they can't deliver order. Than i talked to the store manager Mr Gurpreet Singh, he said we can't deliver order in the rain in railway station due some flyover construction work going on . I was waiting for the order and at the last time they denied to deliver order and said that you will get your payment in next *-* days. My order id was *********. I was very disappointed with the service and not except this from such a branded food store. I will take this issue at higer level.
Given below is the address of the dominos store.
CALIBER MARKET, PATIALA ROAD, RAJPURA, PUNJAB
Shop No *B & *B Ground Floor Caliber Market Rajpura ****** Punjab
Ph: ***********

Regards
Ishwinder Singh
**********