The clothing rack by Divya - Order damaged No response from owner No refund or apology

I ordered from the instagram store “the clothing rack by diya”. First of all this lady assured me that the order will be delivered on time. However as the time closed by, I had to call her multiple times, she won’t pick up my call citing too much work.
Then I started commenting on her posts and begging her in DMs to provide my lehenga on time. All in vain. Finally one day before the D-Day my lehenga was delivered to me with broken Can Can, disfigured and totally out of size.
I had no option but to run to local boutique to get it modified. But no one was taking last minute orders. Finally I found a small tailor who made it “wearable” for the cost of extra ****.

Also I was defrauded for my Dupatta because she asked me to pay extra money for a chiffon Dupatta. But ultimately she gave me a cheap net Dupatta.
This Divya Mishra is an arrogant and fraudster lady who gives good clothes to celebs like Hina Khan and Komal Pandey and then from their endorsement she defrauds the customers.
I hope action is taken against her so that she can’t dupe more people.