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Amir Kumar Sahu filed complaint against Big Basket Enterprises Private Limited on Mar 31, 2020
Hi,
I have made * orders in Big Basket dated **th Mar'** and **th Mar'** for delivery on **st Mar'**. After waiting around * days on **st Mar'** I got message that "due to external constraints, we are not able to deliver the order".
Payment was made upfront for the same but on cancellation amount is refunded to Wallet which I cannot use because those can be used only in Big Basket.
In the current situation of COVID ** where govt. is helping to deliver the goods and food free of cost, I am not getting anything after payment and my money also got blocked.
Now I need the the money to my original payment method.because Bigbasket is neither delivering goods nor refunding my money which I paid upfront.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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