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Homelane - Order cancelled but refund not initiated

ABHISHEK KUMAR filed complaint against Homelane on Aug 6, 2025

I have booked interior design from Homelane on **th June, ****. But, on **st July, **** I cancel the order. As per their term and condition, I am eligible for **% refund, but received an email that I am not eligible for refund and would have to take order value of *.* lakh to utilize the booking amount.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Homelane

20

Total Complaints

6

Total Resolved

30.00%

Consumer Satisfaction

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