One Plus - One Plus Service

Manisha Sheth filed complaint against One Plus on Oct 3, 2022

Dear One Plus Team,

I purchased One Plus Nord * on *th Feb ****.
Since I purchased this device I am facing multiple issues like:
Unable to disconnect the phone
Phone is hanging
Sometimes it automatically re-starts
Abnormal charging
The phone becomes unresponsive
Phone Details:
IMEI Number: ***************
OS Version: V**.*
Version : *GB RAM +*** GB

Recently I have taken this phone to a service center near me. They have changed the OS and given it to me and within * days I am again facing all these issues.

Request you to help me on this matter continuously I have been connecting to multiple one plus support services and yet have not received any permanent solution for the same.

Investing a good amount on the phone is making me struggle a lot every time after a call I have to restart the phone, which is very problematic for me.

I hope you can understand my pain & provide me with the best solution.
Awaiting a reply ASAP.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

One Plus

Total Complaints

Total Resolved

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