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Cafe Coffee Day CCD - Old cake was served

Sonali filed complaint against Cafe Coffee Day CCD on Jul 28, 2023

We ordered a chocolate cake, they gave us a stale cake which was so dry and hard.
When we spoke to the store manager, he was so rude. He also mentioned that he can give us a replacement of same old cake but not a refund. His behaviour was horrible. Even worse than the cake .

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Complaint Status

Resolution Demanded:

Apology letter from company

Cafe Coffee Day CCD

3

Total Complaints

3

Total Resolved

100.00%

Consumer Satisfaction

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