Loading...
Pradyumna Dash filed complaint against ANI Technologies Private Limited OLA on Jul 28, 2019
I believe Driver was pre-planned to cheat, evidenced below mentioned points.
*) Driver was driving very slow while return, so to make the trip delay and make extra money.
*) at around *.** PM stopped the vehicle at adyar location of Chennai which is around * KM. from Destination (Palavakkam) and informed vehicle break down, refer the pic enclosed.
*) Driver asked my parents to pay Rs *,*** as bill amount and take auto and go home.
*) as i informed them to check the bill and pay cash to Driver while starting the trip, my parents asked for the Bill but driver denied to share the bill and argued that check with your son for the Bill. Since booking was done from my mobile and i was not with them, driver started creating problem on road and forced for payment immediately.
*) While starting the trip i informed the Driver that parents are first time to Chennai and they are not aware of Tamil language so please take care.
*) In bill break up additional distance fare of Rs *** and Additional time fare of Rs ***, these are extra charged without reason.
Bill Details
Base Fare
*** km, ** hours
₹****
Additional Distance Fare
** km x ₹**/km
₹***
Additional Time Fare*
* hour x ₹***/hour
₹***
Driver Allowance
₹*** x * day
₹***
Ride Fare
₹****
Play Convenience Fee (*%)
₹***.*
Taxes
₹***.*
Total Bill (rounded off)
₹****
*) With lot of pain my parents able to reach home at *.** PM.
*) Customer care was intimated immediately but as of now no action taken again the customer care started doubting on me. You people ca check my track record since **** availing OLA service.
*)Additional charge of Rs **** refundable to me.
****-****-*** ( convenience at *%) -*** (Tax)= R
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Excess fare deducted in advance & not refunded the reduced amount on said date.
ASIAN PAINTS, MYSORE Guys, Please think ** times before signing for OLA MONEY. First of all their application will make you worse when there is no cabs available. I have been using OLA for last * years. I ...
Please check the attached invoice for return trip of agra from my home. During return from Agra driver has formatted his phone Nokia model due to hang issues of phone.. In midway he told me that Ola app is rrase...
On **th April ****, I booked a ride via Ola from my Office till my home. The distance for the same is around * kms and a duration of **-** mins during peak hours. The driver dropped me at my home location but did n...
Transaction of every month deducted ***/- from my credit card for more than * year. i need all that amount back immediately.