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Wheelseye India Pvt ltd - Not sending technician to resolve device issue

Arun Mani Aswin filed complaint against Wheelseye India Pvt ltd on Jul 26, 2023

hi,
i am Arun Mani Aswin.
my registered number with wheelseye is **********.
i have * devices under their account.
out of that * is not working from April *th.
i've already made several complaints to fix the same.
sometimes they used to close complaint as resolved without even visiting the premise.
its is been morethan *.* months, still its not resolved.
now the device validity is about to be expired. when enquired they ask me to recharge for next * year of ****rs only then it will be fixed.
which is not fair. why should i recharge before the validity expires and why they are unwilling to fix the device before the expiry date.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Wheelseye India Pvt ltd

6

Total Complaints

3

Total Resolved

50.00%

Consumer Satisfaction

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